Mobile Ticketing and Barcodes

Due to health and safety regulations, members will be required to use mobile ticketing to scan their ticket to enter the games this year. Paper tickets and physical membership cards cannot be scanned to gain entry.

During the member redemption, members will be assigned a digital ticket from Ticketek or Ticketmaster, which can be saved to the 'wallet' on their phone.


Please click here to view the Ticketek mobile ticket info guide.


Please click here to view the Ticketmaster digital ticket delivery information.

Member Barcode

Members will be require to use their 12-digit barcode number to redeem a ticket during the Member Redemption period. Members will be able to access their barcode number by logging in to their MyHawks account or via the Hawks app.

Please follow the below instructions to access your barcode via MyHawks:

  1. Visit and select Log In
  2. Enter your email address and password
  3. Once logged in, select 2021 Membership Barcodes

Please follow the below instructions to access your barcode via the Hawthorn app:

  1. Download the official Hawthorn app
  2. Select More (bottom right-hand corner) and then select Settings
  3. Select Log in and enter your MyHawks email address and password and select Sign In
  4. Once you are signed in, select Home to be taken to the main page
  5. Select Membership from the options at the bottom of the page
  6. Select View my barcode, then you will have to enter your MyHawks email and password again
  7. This will open up a page with your barcode information. For easy access in the future, screenshot this page or write down your barcode number.