Options for 2020 Members

Options for HFC Members

Members wishing to exercise one or more of the below options are invited to call the HFC Membership department on 1300 042 957 during office hours: Monday to Friday, 10am – 4pm excluding public holidays. The membership team will be there to answer all your queries.

  • Pledge

HFC Members can pledge their 2020 membership here by leaving 100% of their 2020 membership fees with HFC. This includes Payment Plan members who choose to continue their payments.

An email, direct mail or SMS message will be sent to invite you to pledge your money to the Club for season 2020 and an option to send a message to the team. Alternatively, there is no need to act if your preferred option is to pledge 100% of your 2020 membership fees or continue your Payment Plan with HFC.

Pledge Members will retain their existing level of membership, access to member exclusive content for the 2020 season, Member Rewards and first option to renew their membership and any associated reserved seating for the 2021 season. Should crowds be permitted at matches in 2020, members who pledge 100% of their membership fees will receive access to 2020 matches and finals if HFC competes (subject to membership type and membership Terms and Conditions). A ‘thank you’ piece is in the works to recognise our loyal members who support the Club through this pledge of their membership fee during season 2020. More information to come.

  • Donate to the Hawthorn Football Club Foundation

HFC members can donate all or some their 2020 membership fees, less the administration cost and benefits already supplied, to the HFC Foundation and receive a tax deduction for the amount of that donation to be issued by the Australian Sports Foundation (ASF). Due to the nature of tax-deductible donations made through the ASF, members who select this option will not be entitled to any 2020 membership benefits for the remainder of the 2020 season including access to games if made available.

The administration cost will be charged at $20 per member and $40 for
family memberships which covers the cost of HFC Membership 3rd party
expenses including but not limited to card printing, fulfilment, communication and postage costs

  • Suspend Payments (Payment Plan Members only)

Monthly Payment Plan members can elect to opt-out of making the next scheduled payment and subsequent payments. To date, monthly payment plan members have received notifications from the Club since March allowing these members to suspend payments. For membership payments already made, Payment Plan members can choose 'Donate', 'Membership Credit' and 'Refund' options.

Members can choose a mixture of donation, credit and refund options if
they wish. However, should the total become greater than 50%, they will
effectively terminate their 2020 membership and associated benefits
including existing level of membership and reserved seats if applicable.

  • Membership Credit

HFC members can access a 2021 membership credit on some or all payments made, less the administration cost and benefits already supplied. Credit will be applied to the 2021 season.

The administration cost will be charged at $20 per member and $40 for family memberships which covers the cost of HFC Membership 3rd party expenses including but not limited to card printing, fulfilment, communication and postage costs.

Members can choose a mixture of donation, credit and refund options if
they wish. However, should the total become greater than 50%, they will
effectively terminate their 2020 membership and associated benefits
including existing level of membership and reserved seats if applicable.

  • Refund

HFC members can access a refund on some or all payments made, less the administration cost and benefits already supplied.

The administration cost will be charged at $20 per member and $40 for family memberships which covers the cost of HFC Membership 3rd party expenses including but not limited to card printing, fulfilment, communication and postage costs.

Members can choose a mixture of donation, credit and refund options if
they wish. However, should the total become greater than 50%, they will
effectively terminate their 2020 membership and associated benefits
including existing level of membership and reserved seats if applicable.

Payment terms

Any partial or full refund of HFC membership payments will typically be processed promptly by the Club but may take up to 28 days to be received by members in certain circumstances. 

Access to matches later in the season, if applicable

If spectators are granted access to attend HFC matches later in the 2020 Toyota AFL Premiership Season, HFC members will be provided with match access as part of their selected membership option. This includes members who select any donations, credits, or refunds totalling less than 50% of monies paid for their 2020 membership.

Members who select any donations, credits, or refunds totalling more than 50% of monies paid for their 2020 membership will not receive match-day access.

Only members who choose to pledge their membership in full (100%) will have access to finals and the Grand Final should HFC compete.

Financial or other hardship/prejudice arising

In the event that a HFC member is concerned that the application of this Policy has or will cause financial or other hardship to a HFC member, the member is requested to bring the issue to the attention of the HFC by emailing the Membership and Ticketing Operations Manager at membership@hawthornfc.com.au. The HFC reserves the right to vary at its discretion the application of this Policy to avoid such an outcome.