How will my seat be allocated for home games at the MCG?
In order to reserve your seat for each home game at the MCG, you will need to visit ticketek.com.au and select the relevant match.
When available, under each match there will be ticket option titled Ponsford Stand Flexi. To reserve your seat, you need to enter the 12-digit membership barcode located on your 2017 membership card/s. Ponsford Stand Flexi members will not be charged to have their seat allocated in this area, however guests will be required to pay a nominated cost. Transaction fees will apply per transaction.
Once you have purchased or redeemed your ticket/s, you will be allocated a reserved seat ticket which you will need to use to gain access to the venue. At this point the barcode on your membership card will become inactive for that match. Ponsford Stand Flexi members will not be charged to have their seat reserved in this area however there will be a nominated transaction fee. Guests will be required to pay all nominated costs.
Can I scan my membership card and access Level 2 of the Ponsford Stand without booking through Ticketek?
No. The only way to access Level 2 is by securing your seat through Ticketek in the process listed above. Your membership card will not give you access to the Ponsford Stand Flexi seating area.
How do I purchase a guest pass so a family member, friend or Hawks member can sit with me?
Complete the process listed on your instructional letter in 'how will my seat will be allocated'. During the process you will be able to purchase any additional guest tickets at a nominated cost.
How much will it cost to upgrade a ticket for my friend or Hawks member?
Ticket prices vary from game to game and will be available through ticketek.com.au in early 2017.
Is there a chance I will miss out on a seat in this area if I’m too late?
Seating is available on a first-in basis until exhausted, meaning we advise members to reserve their seat early to avoid disappointment.
Should seating not become exhausted, a deadline will apply for each match at 5pm Wednesday prior to each match
After the deadline has passed there may be a limited number of seats made available however this cannot be guaranteed. If you are unable to access this area of seating, you can still enter the venue as a General Admission patron, or alternatively upgrade to a reserved seat at the member upgrade price.
I currently have a reserved seating membership at the MCG, can I change to a Ponsford Stand Flexi membership?
Yes. Call the Membership department on 1 3000 HAWKS (42957). By changing your membership, the following changes will be made:
- You will lose your ability to register for a Toyota AFL Grand Final ticket should Hawthorn compete. The Ponsford Stand Flexi membership does not have this entitlement.
- Your existing membership card will be cancelled and your existing seat will be reallocated to another member.
What if there are no seats available when I go to reserve them?
The seats are available on a first-in basis for all home games in Melbourne. Only Ponsford Stand Flexi members and their guests can access this seating area and we recommend securing your seats as early as possible for each match to avoid disappointment.
Is this a Hawthorn members-only area or will opposition supporters be allowed in there too?
This is a Hawthorn member's area, however as Ponsford Stand Flexi members have the provision to purchase guest passes for each match, there may be opposition supporters in this area.
Can I sit in the same seat each match?
The seats for each match are allocated by the ticketing agent and are allocated on a bay-by-bay basis. You cannot request a specific seat within this section. Where your seat is located will depend on where tickets are allocating at the time therefore we cannot guarantee the same seat will be allocated.
The Dean Jones Bar is behind these seats. Do I get access to this bar?
Your membership will get you access to this bar facility but only if you have been allocated a reserved seat on Level 2 of the Ponsford Stand for that match. If you choose to use your membership as general admission, your membership card will not provide you with access to Level 2 of the Ponsford Stand.
Do I have to sit in this area every week? Can I sit down the other end too?
No you don't have to sit in this section for each home game. You can choose to use your membership as general admission and scan it through the turnstile on a match-day or use your 12-digit barcode to upgrade to a reserved seat in a different section of the ground, which you will need to pay for. Only reserved seat allocations within the Ponsford Stand Flexi allocation will not incur a cost to Ponsford Stand Flexi members (transaction fees excepted).
What if we play a home game against Collingwood at the MCG? Will I still get access to Level 2 of the Ponsford Stand
If we are fixtured to play a home game at the MCG against Collingwood in 2017, the club will communicate the process for all Ponsford Stand Flexi members on how they can access this match.