Merchandise & Museum FAQ's

HawksNest will be temporarily closed as a precautionary measure in response to the COVID-19 outbreak. The health and wellbeing of our people and the broader community sits at the heart of all decisions the club is making during this challenging time.

Waverley Park is currently closed to any visitors. However, our Customer Team is still available to help with your purchase. You may purchase merchandise online on our HawksNest website, or you may send an email to

If you would like to speak to someone on the phone, you may contact the membership team between 10am and 4pm Monday to Friday on 13000 HAWKS (42957).

At this stage, we are unsure how long the store will be closed. Please continue to stay connected to the latest from the Hawks digitally and as soon as the authorities deem it safe, we will once again open the doors to our dedicated brown and gold family.

Australia Post is business as usual until we receive further updates. For further information, please visit this link - Due to COVID-19, there has been a delay with all deliveries being sent out. We are working hard to ensure that all packages are dispatched as soon as possible and we appreciate your patience during this time.

You will receive an email address with a tracking number when your order has been shipped. You will have to enter a valid email address when making a merchandise purchase. Please ensure that all details are correct when placing your order, including delivery address and any contact details.

The Hawks Museum is currently closed until further notice.